Customer Service Representative

Uline, Inc.

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Braselton, GA Gainesville, GA Until 10/7/2026 0+ years exp H-1B sponsor history First posted August 8, 2026 Last posted August 8, 2026
Job description

Customer Service Representative

Pay from $25 to $30 per hour with significant growth and earning potential!

Georgia Branch

705 Braselton Industrial Blvd, Braselton, GA 30517

Fast, friendly and customer focused. As a Uline Customer Service Representative, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

Hours: Various on-site full-time shifts available.

Why Customer Service at Uline?

  • Learn: In-depth training helps you sharpen communication and problem-solving skills.

  • Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.

  • Connect: Build strong relationships in our collaborative in-person setting with regular team events.

Position Responsibilities

  • Process customer orders, make product recommendations and handle account inquiries using world-class technology.

  • Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

  • Build business relationships with customers over phone, email and chat.

  • Understand customer needs and recommend Uline's best solutions.

  • Help customers navigate Uline's website and online ordering.

Minimum Requirements

  • High school diploma or equivalent. Bachelor's degree preferred.

  • Excellent problem-solving, listening and communication skills.

  • Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • Best-in-class, clean, modern facilities.

  • First-class fitness center and beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

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Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore Uline.jobs to learn more!

About this role

Summary

Assist customers via phone, email, chat; process orders; resolve inquiries and build relationships.

Job title

Customer Service Representative

Experience level

none

Minimum experience

0+ years exp

Industry

distribution

Location requirements

on-site in Georgia, no remote work allowed

Salary

$25k–$30k

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

communicationproblem-solvingorder processing

Preferred skills

customer service experiencebachelor's degree

Specializations

customer servicecommunicationproblem-solvingorder processingproduct knowledge
Locations

Structured locations inferred from the posting.

Braselton, GA, USA

On-site City

Gainesville, GA, USA

On-site City

Jefferson, GA, USA

On-site City

Buford, GA, USA

On-site City

Athens, GA, USA

On-site City