Customer Service Representative
Uline, Inc.
Apply to this jobCustomer Service Representative
Pay from $35,500 pesos per month to $38,000 pesos per month
Monterrey Branch
Carr. Miguel Aleman KM 21 #6
Prologis Park Apodaca
Apodaca, N.L. Mexico 66627
Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.
Various on-site shifts available.
Position Responsibilities
Process customer orders and inquiries in a collaborative call center using world-class technology.
Communicate with customers over phone, email and chat.
Help customers navigate Uline's website and online ordering.
Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
Minimum Requirements
High school diploma or equivalent. Bachelor's degree preferred.
Prior customer service experience is a plus, but we’ll train you to provide legendary service for our customers!
Bilingual (English / Spanish) - fluent in both verbal and written forms.
Benefits
Complete health insurance coverage and savings fund with employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All positions are on-site.
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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
Summary
Assist customers via phone, email, and chat to process orders and inquiries.
Job title
Customer Service Representative
Experience level
none
Industry
distribution and packaging
Location requirements
On-site in Monterrey or Guadalupe, Mexico, no remote work
Salary
$36k–$38k
Visa sponsorship
H-1B sponsor history
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Unknown location
Unknown location