Customer Service Representative

Sagility (Jamaica) Limited

Alabang, Philippines Until 8/21/2026 First posted March 26, 2025 Last posted March 26, 2025

Job description

Sagility (formerly HGS Healthcare) combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Billing and payment collection/ Provider support- Enquiry

Job title:

Customer Service Representative

Job Description:

A Customer Service Representative (CSR) handle concerns from respective client either through voice support or non-voice assistance, which is dependent on the needed business.

Location:

Alabang, PhilippinesPhilippines

About this role

Summary

Handle client concerns through voice or non-voice support.

Job title

Customer Service Representative

Experience level

Industry

healthcare

Location requirements

Located in Alabang, Philippines; remote work not allowed.

Salary

Not specified

Management role

Skills & keywords

Required skills

None specified

Preferred skills

None specified

Specializations

billingpayment collectionprovider support

Locations

Structured locations inferred from the posting.

Unknown location

On-site