Customer Service Representative

Chandler, AZ, us on site Until 8/21/2026 First posted February 24, 2026 Last posted February 24, 2026
Job description

  • Assists customers with questions or issues regarding their accounts received via phone and/or correspondence.
  • Calls are predominantly routine but may require deviation from standard screens, scripts, and procedures.
  • Uses computerized system for tracking, information gathering, and/or troubleshooting.
  • May require advanced knowledge of the organization, products and/or services.
  • Must have good communication and problem-solving skills.
  • May research issues or transfer to a research function.
  • May involve cross selling or up selling of other financial products.

Education Required:

  • Bachelor's Degree or someone who is in the process of completing it.

Background & Experience Required:

  • At least 1-2 years Customer Service experience
  • Call center is preferred

All your information will be kept confidential according to EEO guidelines.

About this role

Summary

Assist customers via phone or correspondence, resolve issues, promote products, use computer systems.

Job title

Customer Service Representative

Experience level

1-2 years

Industry

finance

Location requirements

Chandler, AZ local or remote work allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

communicationproblem-solvingcomputer systems

Preferred skills

call center

Specializations

call centerfinancial products
Locations

Structured locations inferred from the posting.

Chandler, AZ, USA

Hybrid City