Customer Service Representative
What can we offer:
-A great compensation package which includes Base Salary between $35,000 -$40,000+ Benefits
-We are committed to diversity and especially encourage members of underrepresented communities to apply.
As a Customer Service Representative, you will be required to:
-Accurately enter orders for all customers.
-Polite and timely response to a heavy volume of customer phone calls, voicemails and e-mails.
-Complete customer care follow through to resolve outstanding issues
-Resolution of complaints to customer satisfaction.
-Collaborates with other departments to efficiently resolve outstanding matters.
-Communicates with customers regarding their orders, which may involve investigation of prior paperwork and e-mails.
We'd love to hear from you, if:
-You've an excellent communicator.
-You've detail oriented and takes ownership
-You've more than 3 years of experience in Customer Service and order processing.
-You've experience with consumer products companies and retail customers.
-You've good knowledge in photography or digital imaging.
I love talking to passionate people. Please do not hesitate to reach out to me at shruthi.n at roljobs dot com
Summary
Handle customer orders, respond to inquiries, resolve complaints, collaborate with departments, ensure customer satisfaction
Job title
Customer Service Representative
Experience level
3+ years
Industry
retail
Location requirements
onsite in upper saddle river, nj, us
Salary
$35,000 -$40,000
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Upper Saddle River, NJ 07458, USA