Customer Service Representative

Redmond, WA, us on site Until 8/21/2026 First posted March 26, 2025 Last posted March 26, 2025
Job description

Through video production, design, websites, advertising, and social media, Platypus Media, Advertising & Design (established in 1993) has been successfully helping businesses in US and Canada brand, promote, and build their local and national image. We offer brand strategy and individualized products from concept to fulfillment. Based in Seattle, with an additional office in San Diego, our talented staff of motivated and creative people take pride in their work.

Platypus’ video creation, products, tools, sales and advertising solutions has placed them among a select group of media firms that can meet the complete needs of their clients from conception to sales.

Clients include Shurguard, Clearpoint Financial, ATT, ESPN, AAMCO and we have enjoyed an exclusive relationship with the Better Business Bureau to provide online products for their accredited businesses for over 20 years.

We believe in helping businesses build their online presence through getting to know them personally and by being their marketing agency whether they are big or small.

JOB DESCRIPTION: To support, manage, and create advertising campaigns for a vast array of small to medium businesses, with our internal team and sales staff as well as the clients directly.

JOB RESPONSIBILITIES:
Management and support of 40+ projects
Verbal and written communication with clients
Work with team to create efficiencies in department
Creation of video scripts and graphical online ads


COMPENSATION & BENEFITS: $13hr with benefits after 90 days

QUALIFICATIONS DESIRED: The ideal candidate will have an extensive customer service background, be team-oriented and computer savvy. Working knowledge of a Mac and basic Photoshop skills are a plus.

This is a full time position and we are looking for an individual who is looking for a stable and permanent opportunity.


QUALIFICATIONS: Associates Degree or at least 1 year of practical experience


LOCATION: Redmond, WA 98052

WORK TERM: Full Time

START DATE: Immediate

All your information will be kept confidential according to EEO guidelines.

About this role

Summary

Manage client campaigns, communicate with clients, create video scripts and online ads.

Job title

Customer Service Representative

Experience level

1+ years

Industry

advertising

Location requirements

Redmond, WA, on-site, no remote work allowed

Salary

$13/hr after 90 days benefits

Management role

No

Skills & keywords

Required skills

customer servicecommunicationMacPhotoshop

Preferred skills

team-orientedcomputer savvy

Specializations

client communicationcampaign managementvideo scriptinggraphic ads
Locations

Structured locations inferred from the posting.

Redmond, WA, USA

On-site City