Customer Service Representative

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description:

Are you an experienced Customer Service Representative looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions – this is the position for you!

Daily Responsibilities:  

• Workers will be taking inbound calls and handling all product lines (all states), assisting members and potential members with questions and setting them up with marketplace coverage

• Adheres to company Policy and Guidelines

• Provides excellent customer service and maintain utmost professional

Hours for this Position:

• Mon-Fri, 40 hours a week, staggered 8 hour shifts between 5am-8pm, 3 weeks of training, plenty of OT and some Saturdays

Advantages of this Opportunity: 

• Competitive salary, negotiable based on relevant experience

• Acquire new skills and broaden your expertise

• Fun and positive work environment

Qualifications/ Requirements: 

• Call center experience with heavy call volume – healthcare preferred but not required

• HS Diploma / GED

• Comfortable toggling multiple applications, multi-tasker, typing while on the phone