Customer Service Representative

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Are you an experienced Customer Service Representative looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions – this is the position for you!

Daily Responsibilities:  

• Schedules patient’s deliveries and addresses all patient needs in one phone call with positive and caring attitude

• Ensures proper follow-ups are initiated so patient’s therapy is not disrupted

• Ensures individualized goals are met

• Ensures the highest quality of care is provided and is in compliance with federal, state, and local regulatory requirements and established departmental policies and procedures

• Arranges for funding programs if necessary

• Displays professional behavior, which aligns with company’s overall code of conduct and ethics 

• 2+ years of healthcare customer service

• Call center experience

• Clear communication skills

• Experience with Medicare Part D a plus

Advantages of this Opportunity: 

• Competitive salary

• Fun and positive work environment