Customer Service Representative
Goldgate Financial
Apply to this jobGoldgate Financial is a private company that provides consulting services individuals and companies by providing them the tools they need to reach their financial goals. We strive to provide our clients top quality resources to ensure they meet their objectives quickly and efficiently.
We are seeking a new Customer Service Representative to join our growing team. This position is geared towards any person who is good at customer service and has basic computer skills.
Job responsibilities include:
The main responsibility is to answer incoming calls and to assist customers and resolve issues on each call. You will also follow up with existing customers and report to our management team on a regular basis.
Other responsibilities will include:
- Effectively dealing with any issues and solving problems that arise for our clients
- Helping customers find a solution to their issue
- Answering all calls promptly and efficiently
- Report daily activity to our management team
Job Requirements:
- You must be over 18 years of age
- Ability to work in the USA
Other requirements include:
- Excellent organizational and administrative skills
- Positive and professional attitude
- Must have basic computer skills
- Passionate about helping customers
You can also apply directly on our company site at: goldgatefinancial.com/application.
All your information will be kept confidential according to EEO guidelines.
Summary
Assist customers via calls, resolve issues, follow up, report to management
Job title
Customer Service Representative
Experience level
entry level
Industry
finance
Location requirements
must be in San Diego, CA, USA, remote work not specified
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
San Diego, CA, USA