Customer Service Representative
BCforward
Apply to this jobBCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana and also operates delivery centers in 20 locations in North America as well as India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana.
Position: Customer Service Representative
Location: SAN ANTONIO TX 78205
Duration: 12+months
Rate: $12.59/Hr on W2
Job Description:
Provide functional and/or technical support for resolution of customer problems, incidents, issues, requests and queries. Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. Primary responsibilities are focused on customer contact, not transaction processing.
Namratha Gandavarapu
317-210-8733
Summary
Provide technical support, resolve customer issues, document incidents, liaise with support teams.
Job title
Customer Service Representative
Experience level
not specified
Industry
it services
Location requirements
On-site in San Antonio, TX, no remote work allowed.
Salary
$12.59/Hr on W2
Visa sponsorship
H-1B sponsor history
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
San Antonio, TX, USA