Customer service representative
Artech Information System LLC
Apply to this job•Responsible for fielding inbound Pharmacy related client, Doctors, Medical people telephone calls and working with great customer’s to resolve issues.
Minimum 2 years of healthcare/healthcare reimbursement experience.
•Ability to navigate through various screens while talking with customers.
•Maintain a positive and professional attitude while on the phone.
•Multi-task and perform data entry.
•Basic troubleshooting
•No sales!!! We just help people fix problems!.
EDUCATION/EXPERIENCE: Requires a High School diploma or GED;
3 to 6 months experience in an automated customer service environment or any combination of education and experience, which would provide an equivalent background.
For more information, please contact
Priyanshu Kumar
9735077525
Summary
Handle inbound pharmacy calls, resolve issues, perform data entry and basic troubleshooting.
Job title
Customer service representative
Experience level
2+ years
Industry
healthcare
Location requirements
On-site in gaithersburg, md, no remote work allowed
Salary
Not specified
Visa sponsorship
H-1B sponsor history
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Gaithersburg, MD, USA