Customer Service Rep - Remote (Must live near McAllen, TX)
Maximus
Apply to this job US Until 8/25/2026 First posted May 28, 2026 Last posted June 26, 2026
Job description
Maximus is currently seeking Customer Service Representatives to support the Federal Emergency Management Agency (FEMA). FEMA's mission is to help people before, during, and after disasters. In this project, we will support FEMA by taking calls and accepting applications from individuals and businesses for disaster assistance from the designated geographical area.
We’re building a pipeline of strong candidates for upcoming opportunities that are contingent upon contract award. While this role is not yet active, we’re excited to connect with talent ahead of future needs
This position is a Remote - Work at Home, Customer Service position. However, you must reside within a 75-mile radius of McAllen, TX and be able to physically pick up your equipment at our office located at McAllen, TX
In this position, you will be supporting survivors of natural disaster. The FEMA team strives to be available to help those in need requiring us to have flexibility.
This position will require you to have availability to work an eight (8) hour shift, 5 days per week anytime between the hours of 6:30AM-2:30AM EST (including weekends)
*This is a Temporary Position*
About this role
Summary
Support disaster survivors via call support, work flexible shifts, temporarily remote role within 75 miles of McAllen, TX.
Job title
Customer Service Rep - Remote (Must live near McAllen, TX)
Experience level
null
Industry
government
Location requirements
remote work within 75 miles of McAllen, TX, USA
Salary
Not specified
Management role
No
Skills & keywords
Required skills
call supportcommunication
Preferred skills
None specified
Specializations
disaster assistancecall supportFEMA
Locations
Structured locations inferred from the posting.
United States
Remote Country
McAllen, TX, USA
Hybrid City