Customer Service Rep - Remote (Must live near McAllen, TX)

US Until 8/25/2026 First posted May 28, 2026 Last posted June 26, 2026
Job description
Maximus is currently seeking Customer Service Representatives to support the Federal Emergency Management Agency (FEMA). FEMA's mission is to help people before, during, and after disasters. In this project, we will support FEMA by taking calls and accepting applications from individuals and businesses for disaster assistance from the designated geographical area. We’re building a pipeline of strong candidates for upcoming opportunities that are contingent upon contract award. While this role is not yet active, we’re excited to connect with talent ahead of future needs This position is a Remote - Work at Home, Customer Service position. However, you must reside within a 75-mile radius of McAllen, TX and be able to physically pick up your equipment at our office located at McAllen, TX In this position, you will be supporting survivors of natural disaster. The FEMA team strives to be available to help those in need requiring us to have flexibility. This position will require you to have availability to work an eight (8) hour shift, 5 days per week anytime between the hours of 6:30AM-2:30AM EST (including weekends) *This is a Temporary Position*
About this role

Summary

Support disaster survivors via call support, work flexible shifts, temporarily remote role within 75 miles of McAllen, TX.

Job title

Customer Service Rep - Remote (Must live near McAllen, TX)

Experience level

null

Industry

government

Location requirements

remote work within 75 miles of McAllen, TX, USA

Salary

Not specified

Management role

No

Skills & keywords

Required skills

call supportcommunication

Preferred skills

None specified

Specializations

disaster assistancecall supportFEMA
Locations

Structured locations inferred from the posting.

United States

Remote Country

McAllen, TX, USA

Hybrid City