Customer Service Rep (Ref 016)

Lextorah LDS

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Lagos, ng on site Until 8/21/2026 First posted February 23, 2026 Last posted February 23, 2026
Job description

We are an epayment company with license to operate as a terminal  provider in Nigeria. we are currently recruiting competent, smart and hardworking people to hold various position within our enviable company. our remuneration is highly attractive in the industry and we are an equal opportunity employer:

Serve customers by providing informing, resolving service problems . must be a female freash graduate, which has satisfactory completed NYSC:

opens customer accounts by recording account information.

maintains customer records by updating account information.

Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting the explaining the best solution to solve the problems, expediting correction or adjustment, following up to ensure resolution.

prepares services reports by collecting and analyzing customer information.

customer service,  Quality focus, problem solving, market knowledge, documentation skills, listening, phone skills, resolving conflict,  analyzing information, multi-tasking.

 

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Email:[email protected]

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About this role

Summary

Assist customers, resolve issues, update records, and analyze customer information.

Job title

Customer Service Rep (Ref 016)

Experience level

fresh graduate

Industry

payment services

Location requirements

Lagos, Nigeria; remote work not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

customer serviceproblem solvingcommunicationdocumentation

Preferred skills

None specified

Specializations

customer serviceproblem solvingcommunicationdocumentation
Locations

Structured locations inferred from the posting.

Lagos, Nigeria

On-site City