Customer Service Rep I

Pyramid Consulting

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Alexandria, VA, us on site Until 8/22/2026 H-1B sponsor history First posted March 26, 2025 Last posted March 26, 2025
Job description

Ability to provide telephonic support to end users
Ability to provide electronic support via email for customer related issues

SPOT Helpdesk Technician used to support the SPOT bridge contract.

Technicians must be flexible and be able to rotate work schedules on a monthly basis.

All your information will be kept confidential according to EEO guidelines.

About this role

Summary

Provide telephonic and email support for customer issues, support SPOT Helpdesk Technician.

Job title

Customer Service Rep I

Experience level

entry level

Industry

healthcare

Location requirements

On-site in Alexandria, VA, no remote work allowed.

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

telephone supportemail support

Preferred skills

None specified

Specializations

telephonic supportemail support
Locations

Structured locations inferred from the posting.

Alexandria, VA, USA

On-site City