Customer Service Rep - F.T. and P.T.

We are looking for friendly, energetic people to join our customer-friendly and positive work environment. Our customer service reps are the first and last to interact with our customers and we strive to make them feel special. A friendly demeanor, high energy and a smile can make their experience all the more pleasant. Reps will be trained on using our point of sale register system, handling money, packaging food products, making espresso beverages, scooping ice cream and stocking shelves are all responsibilities involved in this position. Join our team and become a part of the wonderful Holderness community!

This position offers flexible hours, part time or full time schedules available.

Performance Expectations - Essential Functions:

• Making yourself available to the customer and answering questions appropriately.
• Demonstrating a complete understanding of our menu.
• Learning about our products and communicate knowledge to customers.
• Selling product and suggesting add on items.
• Preparing drinks on an espresso machine.
• Maintaining a clean, tidy and safe work environment.
• Keeping the shelves and coolers well stocked.
• Comfortable answering phones and taking messages.
• Checking out customers and giving appropriate change.
• Maintaining a professional appearance that reflects our dress code.

Physical + Basic Requirements:

This position requires standing, bending, and walking for long periods of time. You must be able to lift at least 10 pounds frequently throughout the day.

The State of NH requires persons to be 16 years old to sell beer and wine in retail stores.

What does the job pay?

Starting pay is $14.00 -19.00 per hour, or negotiable based on experience. Gratuities distributed are in addition to the hourly wage.