Customer Service Rep

US Until 8/21/2026 First posted May 23, 2026 Last posted May 23, 2026
Job description
[1] Youtube Video Maximus has four upcoming training sessions scheduled. The first session will begin onsite on June 01, 2026, then followed by June 15, 2026, July 13, 2026, and a final session on July 27, 2026. Maximus is currently hiring Monolingual Customer Service Representatives (English Calls Only) to join our team! This position is responsible for supporting our Health Texas project by providing customer care and benefit enrollment services via telephone, IVR and web-based portals. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Please note, these are full-time, hybrid roles- you will begin training on site for the first week and then have the option to work from home. There may be times you will be asked to report to our location in Edinburg, TX due to business needs. Why Join Maximus? - 💰 Competitive Compensation - 🛡️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - 🌟 Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - 🏝️ Paid Time Off Package - Enjoy PTO and Holidays - 🌱 Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - 🏆 Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - 🌈 Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion. - 📚 Tuition Reimbursement - Invest in your ongoing education and development. - 🎁 Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - 🌟 Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - 📚 Professional Development Opportunities - Participate in training programs, workshops, and conferences. References Visible links 1. https://youtu.be/nsDwP613fZ0?si=EjXHJO8tr9GQVBVp
About this role

Summary

Provide customer care and benefits support via phone, IVR, and web platforms.

Job title

Customer Service Rep

Experience level

entry level

Industry

healthcare

Location requirements

Hybrid role based in Texas, USA, with onsite training.

Salary

Not specified

Management role

No

Skills & keywords

Required skills

telephone supportcustomer servicebenefit enrollmentbilingual

Preferred skills

healthcare knowledgemultilingual

Specializations

benefit enrollmenttelephone supportweb portalsIVR
Locations

Structured locations inferred from the posting.

Texas Creek, CO 81223, USA

Hybrid City