Customer Service Rep

Marken Brasil Servicos de Cadeia de Suprimentos Ltda

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CO - MEDELLIN II GLOBAL BUSINESS SERVICES-GBS (COMEL) Until 10/3/2026 First posted August 4, 2026 Last posted August 4, 2026
Job description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Customer Service Rep 

Trabajo desde casa

Horario nocturno

grado: 6

Descripción del puesto:

Representante de Servicio al Cliente telefónico enfocado en las solicitudes de nuestros clientes con respecto a: Cobranzas, cotizaciones, envíos, entregas, procesos de exportación e importación, aclaraciones de facturación, investigaciones de pérdidas o daños e información general.

Debe tener disponibilidad para trabajar de lunes a viernes en turnos rotativos desde la 1:00 a. m. hasta la 2:00 p. m. (TELETRABAJO 100%)

Requisitos:

  • Experiencia previa en áreas de servicio al cliente
  • Horario de trabajo: Lunes a viernes entre la 1:00 am y la 2:00 pm (Turnos rotativos)
  • Medellín y Area metropolitana - 100% Teletrabajo
  • 42 horas semanales
  • Contrato a termino Indefinido


Employee Type:
 

Permanent


UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

About this role

Summary

Handle customer inquiries on billing, shipments, and logistics via phone in a full-time telework role.

Job title

Customer Service Rep

Experience level

previous customer service experience

Industry

logistics

Location requirements

remote work in medellin area, colombia, teletrabajo 100%

Salary

Not specified

Management role

No

Skills & keywords

Required skills

customer service

Preferred skills

None specified

Specializations

customer servicecobranzasenvíosimportaciónfacturación
Locations

Structured locations inferred from the posting.

Colombia

Remote Country