Customer Service Rep.

Farmers Insurance in the Pointes

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Parma, OH, us on site Until 8/22/2026 First posted March 22, 2025 Last posted March 22, 2025
Job description

Looking for a new career or a great internship to build your resume ?   Look to Farmers and the Hoag Agency

The ideal candidate is a self-starter, and exhibits excellent interpersonal skills to handle client’s needs – in person or over the phone.  Attention to detail, follow-through and eagerness to market our products are very important in handling daily activities around the office.  Good organizational skills and an ability to prioritize are a must.  This position has the potential to develop into a rewarding career in insurance, with unlimited possibilities.  Pay is based on experience.

What The Hoag Agency Offers?

  • Unlimited potential and growth 
  • Great resume building internship for a college student. (We will work with you to get college credits from your university)
  • Paid Training and Licensing
  • Flexible schedule
  • Competitive pay for experienced candidates, especially those already holding an insurance license

 

Founded in 1928, Farmer's Group, Inc. has grown into the country's third largest home and auto insurance carrier as well as a top specialty product carrier in the United States! Recognized by Corporate Exchange USA & Training Magazine as the #1 Corporate Training Program in America, we're proud to produce some of the finest Agents in the industry.



  • Determine client requirements and expectations in order to help the client identify specific products and solutions
  • Cross-sell/up-sell products to existing clients
  • Keep records of client interactions and transactions
  • Assist in annual review process by contacting clients and preparing
    personalized customer coverage recommendations based on clients' needs
  • General customer service duties

  • Become licensed in Property & Casualty Insurance
  • Confirmed High School Diploma or GED Certificate
  • Attention to Detail/Organization
  • Strong written/verbal communication skills
  • Basic PC skills
  • Strong analytical capability
  • Conflict resolution skills

All your information will be kept confidential according to EEO guidelines.

About this role

Summary

Assist clients, cross-sell products, handle inquiries, and develop insurance career skills

Job title

Customer Service Rep.

Experience level

entry level

Industry

insurance

Location requirements

Parma, OH, US; on-site with flexible options

Salary

Not specified

Management role

No

Skills & keywords

Required skills

client interactioncommunicationorganizationbasic PC skillsconflict resolution

Preferred skills

insurance licensingattention to detailanalytical skills

Specializations

client interactioninsurancecommunicationorganization
Locations

Structured locations inferred from the posting.

Parma, OH, USA

On-site City