Customer Service Rep - (09407) - 5285 US Hwy 280

Birmingham, AL, us on site Until 9/17/2026 First posted July 19, 2026 Last posted July 19, 2026
Job description

Are you passionate about delivering exceptional service and being the ultimate pizza hero? Domino’s Pizza is seeking enthusiastic individuals to join our team as Customer Service Representatives.

About Us: At Domino’s, we’re not just about delivering pizzas. We're about delivering exceptional experiences. As one of the world's leading pizza delivery companies, we take pride in our commitment to quality, service, and most importantly, our people. We are all about creating smiles and ensuring every customer interaction is a positive one.

    Join Us: If you are ready to be a part of a team that values customer satisfaction and aims to create memorable experiences, then Domino’s is the place for you. Apply now and become a crucial part of our customer service team!

    Domino’s Pizza is an equal opportunity employer.

    Role and Responsibilities: As a Customer Service Representative at Domino’s, you will be the face and voice of our brand. Your responsibilities will include:

    • Handling incoming calls with a friendly and professional demeanor
    • Assisting customers with orders, inquiries, and resolving concerns
    • Providing accurate product information and promoting current deals and specials
    • Working collaboratively with team members to ensure efficient and accurate order processing
    • Contributing to a positive and vibrant work environment

    Perks of Joining Our Team: At Domino’s, we value our employees and offer:

    • Competitive pay and opportunities for advancement
    • Flexible scheduling to accommodate your lifestyle
    • A fun and inclusive work culture
    • Employee discounts on delicious pizzas and other menu items

    Requirements: We are looking for individuals who possess:

    • Excellent communication skills and a passion for customer service
    • Ability to multitask in a fast-paced environment
    • Flexibility to work various shifts including evenings, weekends, and holidays
    • Strong problem-solving abilities and a positive attitude

    At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino’s store owners, 90% of which started as delivery drivers and pizza makers in our stores!

    About this role

    Summary

    Handle customer calls, assist with orders, resolve concerns, promote deals, ensure positive interactions

    Job title

    Customer Service Rep

    Experience level

    entry level

    Industry

    food service

    Location requirements

    Birmingham, AL; remote work not specified

    Salary

    Not specified

    Management role

    No

    Skills & keywords

    Required skills

    communicationmultitaskingproblem-solvingflexibility

    Preferred skills

    None specified

    Specializations

    communicationproblem-solvingfast-paced environmentmultitasking
    Locations

    Structured locations inferred from the posting.

    Birmingham, AL, USA

    On-site City