Customer Service Rep (02701) - 123 W Calhoun St

Macomb, IL, us on site Until 9/24/2026 First posted July 26, 2026 Last posted July 26, 2026
Job description

Come Work for #1 Pizza Company in the world! Join our team, apply today!

As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through.

Responsibilities:

  • Provide friendly and attentive service to customers both over the phone and in-person.
  • Assist customers with placing orders, customizing pizzas, and answering menu questions.
  • Upsell additional menu items and promotions to enhance customer satisfaction.
  • Handle inquiries, concerns, and complaints with empathy and professionalism.
  • Accurately enter orders into the system and process payments.
  • Maintain cleanliness and organization within the store

Job Requirements:

  • A team player who is punctual and has a positive attitude!
  • A fun and friendly person, who is comfortable talking to customers.
  • Ability to work efficiently in a fast-paced environment.
  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
  • Excellent communication and interpersonal skills.
  • Flexibility to work evenings, weekends, and/or holidays.
  • You are at least 16 years of age.

Benefits:

  • A fun, rewarding and fast paced working environment
  • Full training with an industry leading brand
  • Health insurance
  • 401k
  • Excellent career with great opportunities for internal promotion.
  • Awesome discounts on Pizza!

All your information will be kept confidential according to EEO guidelines.

About this role

Summary

Handle calls, in-person inquiries, and process orders with professionalism.

Job title

Customer Service Rep

Experience level

entry level

Industry

food service

Location requirements

Macomb, IL, US; remote not allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

communicationinterpersonal skills

Preferred skills

fast-paced environmentmulti-tasking

Specializations

customer servicecommunicationorder processing
Locations

Structured locations inferred from the posting.

Macomb, IL 61455, USA

On-site City