Customer Service Manager

Dxpe.wd5.dxp External

Apply to this job
Houston, TX 77040 Until 8/22/2026 H-1B sponsor history First posted March 22, 2025 Last posted March 22, 2025
Job description

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.

Check out our many videos to learn more! http://www.dxpe.com/about-us/careers/

Responsibilities of the Customer Service Manager include, but are not limited to:

  • Profit and loss of the facility and supervision of the inside sales team
  • Respond to customer inquiries regarding products and services
  • Prepare price quotes
  • Source products
  • Support outside sales team

 

Qualifications of the Customer Service Manager include, but are not limited to:

  • 5+ preferred years of sales/customer service( ) background
  • 3+ years of management experience required
  • Strong people skills
  • Excellent verbal and written communication skills
  • Must be a self-motivated team player
  • Effective and proven leader
  • Experience in Industrial Distribution, specifically in Bearings and Power Transmission Products, strongly preferred

Additional Information:

Physical Demand: N/A
Shift Time/Overtime: M-F 8am - 5pm
Education: Bachelors Degree preferred

DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.
 

DXP offers a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. EOE/M/F/D/V

About this role

Summary

Manage customer service operations, supervise sales team, and respond to inquiries.

Job title

Customer Service Manager

Experience level

3+ years

Industry

industrial

Location requirements

Located in Houston, TX; remote work not allowed

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

Yes

Skills & keywords

Required skills

managementsalescustomer servicecommunicationleadership

Preferred skills

industrial distributionbearingspower transmissionbachelors degree

Specializations

customer servicesalesmanagementindustrial distributionleadership
Locations

Structured locations inferred from the posting.

Houston, TX, USA

On-site City