Customer service job
Sutherland
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💬 About the Role
We’re looking for friendly, confident, and customer-focused people to join our team as Customer Service Specialists. In this role, you’ll be helping customers, solving problems, and making sure every interaction ends on a positive note.
What you’ll be doing:
- Answering customer questions and providing support
- Resolving issues in a calm, professional, and friendly way
- Communicating clearly and confidently over the phone
- Making customers feel heard, valued, and supported
- Working closely with your team to deliver great service
✅ Who Can Apply?
- Fresh graduates & dropouts are welcome!
- Good communication and customer service skills
- A positive attitude and willingness to learn
- Strong listening and problem-solving skills
- Comfortable working as part of a team
- Fluent English is required (B2/C1 level)
- Ability to work night & overnight shifts
🎁 What’s In It for You?
- Attractive salary
- Fully paid training
- Granted KPIS first 3 months
- Social & medical insurance
- Free transportation
- Overnight allowance
Real opportunities for career growth and promotion.
Summary
Assist customers, resolve issues, communicate clearly, ensure positive interactions
Job title
Customer service job
Experience level
entry level
Industry
customer service
Location requirements
Cairo, Egypt, with night shift flexibility, remote not specified
Salary
Not specified
Visa sponsorship
H-1B sponsor history
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Cairo, Cairo Governorate, Egypt