Customer Service / Inside Sales

Grand Food Inc

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Hayward, CA, us on site Until 8/22/2026 First posted March 23, 2025 Last posted March 23, 2025
Job description

Grand Food is a wholesale food distributor providing business to business deliveries and food solutions to some of the best restaurants, markets, and institutions throughout the San Francisco Bay Area.  We specialize in custom processed meats, poultry and seafood, packaging solutions, and speedy, same-day delivery service.  

 

The customer service / inside sales position communicates with customers and internal groups to ensure accurate and on-time delivery of daily B2B sales orders.  Orders are entered into our ERP software.  Ideal candidate is bilingual in English and one or more of Chinese / Thai / Vietnamese to serve our Thai and Vietnamese clientele.   Working knowledge of food ingredients from a restaurant environment is a big plus. 

  • Minimum 1-2 years of customer service experience
  • Working knowledge of sales order fulfillment pipeline and Enterprise planning software
  • Existing food product knowledge a big plus

Job Site/Interview: Grand Food Inc., 3530 Arden Rd., Hayward, CA 94545.

About this role

Summary

Manage customer orders, communicate with clients, ensure timely delivery, and use ERP software.

Job title

Customer Service / Inside Sales

Experience level

1-2 years

Industry

food distribution

Location requirements

Hayward, CA, on-site with bilingual ability

Salary

Not specified

Management role

No

Skills & keywords

Required skills

customer serviceERP softwarebilingual English Chinese Thai Vietnamese

Preferred skills

food product knowledge

Specializations

B2Bfood ingredientsERP softwareorder fulfillment
Locations

Structured locations inferred from the posting.

Hayward, CA, USA

On-site City