Customer Service Graphics
Imperial Textile
Apply to this jobImperial Textile is a leader in the sales and distribution of uniforms and linens. Established in 1998, the company has evolved into an e-commerce business that manufactures, sells and distributes products from our headquarters in Buffalo, NY as well as from warehouses across the United States. We service both the hospitality and institutional industries around the world and have a dedicated division to supply the promotional product industry. Throughout our years of growth and change, we have kept true to our dedication to quality and service for both our customers and our employees.
- Assist B2B customers via phone and email while building long term business relationships
- Resolve artwork issues
- Enter, verify, and process orders
- Assure orders ship on time and deadlines are met
- Experience with Adobe Illustrator and Photoshop
- Experience with Vector artwork
- Previous customer service experience in an office setting
- Above average attention to detail is required
- The ability to work in fast-paced, deadline-oriented environment is necessary
- Sales experience that can assist in building customer relationships is a plus
At Imperial Textile we offer competitive wages and a robust benefits package. We offer an environment where personal growth is encouraged. In addition, a relaxed office setting, flexible scheduling to fit your lifestyle, and an awesome team of co-workers.
If you are interested in playing a key role for one of the most highly regarded companies in our industry, this is the business for you!
Imperial Textile is an Equal Opportunity Employer. All information will be kept confidential according to EEO guidelines.
Imperial Textile is a HUBZone-qualified business. Residents of HUBZone designated areas are encouraged to apply.
Summary
Assist customers, resolve artwork issues, process orders, and ensure timely shipping.
Job title
Customer Service Graphics
Experience level
previous customer service experience
Industry
retail
Location requirements
Buffalo, NY, US; remote work not specified
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Buffalo, NY, USA