Customer Service Finance Specialist

NO31 MDLZ NO Service AS

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Milan, Italy Until 9/13/2026 3+ years exp First posted April 28, 2026 Last posted July 15, 2026
Job description

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will handle the daily management of accounts receivables activity against collections strategies, worklists and priorities. You will work to minimize overdue invoice balances, cash application to customer accounts and processing claims/deductions.

How you will contribute

You will:

  • Proactively execute cash collection in line with payment terms and process flows your respective accounts and prompt retrospective chasing of overdue invoices in line with targets
  • Ensure processes are followed to facilitate effective processing of deductions
  • Communicate in a timely manner and work with appropriate functions to ensure deductions are cleared or recovered
  • Ensure prompt reconciliation of credits with deductions
  • Partner with sales to manage their accounts ledger and debt

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

  • Experience in accounts receivable or with a background in finance
  • Excellent knowledge of SAP and a very good knowledge of MS Office (Excel)
  • Good communication and teamwork skills
  •  Good analytical mindset with attention to detail
  • Able to understand the wider business context

Job specific requirements:

  • 3-4 years experience in Customer Service Finance 

  • Invoice reconciliation

  • Experience in Customer complains

  • SAP (Finance and dispute)

​MANDATORY

  • Accounts receivables knowledge

  • English fluency

  • advanced Excel (pivot, vlook up, sumif)

Accounting or accounts payable experience can be an alternative for accounts receivables knowledge





Relocation Support Available?

No Relocation support available

Business Unit Summary

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our succes

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER

Job Type

Temporary (Fixed Term)

Credit & Collections Management (BTC)

Customer Service & Logistics
About this role

Summary

Manage accounts receivable, cash collection, invoice reconciliation, and customer disputes.

Job title

Customer Service Finance Specialist

Experience level

3-4 years

Minimum experience

3+ years exp

Industry

food and beverage

Location requirements

Milan, Italy; no remote work allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

accounts receivableSAPExcelcommunicationteamwork

Preferred skills

None specified

Specializations

accounts receivablecash collectionSAPExceldisputes
Locations

Structured locations inferred from the posting.

Milan, Metropolitan City of Milan, Italy

On-site City