Customer Service Engineer (m/f/d)

Your Role As a Customer Service Engineer(f/m/d) in Düsseldorf, you will provide engineering support for monitoring, planned servicing and corrective maintenance on a range of critical data center infrastructure and associated equipment. You will manage routine plant inspections, act as a first-line response and ensure that all work is done in line with relevant regulations and our own processes and procedures. Conduct vendor management and act to maximize uptime/SLA (Service Level Agreement) and improve PUE (Power Usage Effectiveness). Within this function, you are acting with external and internal stakeholders such as Service Planning, Security, 3rd party suppliers and our customers. Your Profile - Experienced in electrotechnical field, ideally authorized to manage electrical switch operations - Minimum 2-3 years practical experience in an electro technical environment - Fluent in German and English - Following technical skills are highly preferred: - Operation ...