Customer Service Engineer
hdep.fa.us2.oraclecloud.com.CX
Apply to this jobThe Customer Service Engineer is responsible for carrying out Service Requests of customers and will be responsible for the layer between first level support and second level support that combines technical support, operational delivery, and service management. You will act as the point of contact for customer service requests, working across server, network, cabling, and infrastructure environments while ensuring service delivery meets agreed SLAs.
Summary
Provide technical support and service delivery across infrastructure environments.
Job title
Customer Service Engineer
Experience level
null
Industry
Location requirements
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
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