Customer Service/Collection Agent - HVC 08.14.2026 CF

CBE Companies PH, Inc.

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Cedar Falls Until 10/5/2026 9+ years exp H-1B sponsor history First posted August 6, 2026 Last posted August 6, 2026
Job description

Job Description:

Job Description:

NOW HIRING!! STOP IN- WALK IN- CALL IN- DON'T LET THIS OPPORTUNITY PASS YOU BY.

Now is the time to take THE NEXT STEP and come to CBE for a career.

You could start as a Customer Service/Collections Agent as soon as Monday, September 14th, 2026.

FLEXIBLE SCHEDULES AVAILABLE: Full-time

Full-time (40hr): 4 days of either 7AM-4PM or 8AM-5PM. 1 day of 11AM-8PM

In-Office Environment, Competitive Pay, Benefits AND you can earn Commission!

CBE provides 3 weeks paid training and supports you every step of the way!

Strong Belief in Promote from Within (Your New Career is up to you)

Apply TODAY!

Purpose of the Position: As a Collection Associate you will be responsible for assisting consumers to resolve their accounts in a manner that is ethical, legal, professional, timely, and transparent. To succeed, you should enjoy a fast-paced, dynamic, customer service and deadline-oriented environment.

  • At least 18 years of age

  • High School Diploma or GED

  • 9+ months of work history (customer service experience preferred)

  • Computer and typing skills required

  • Excellent attendance

  • Self-starter with great attention to detail

  • Customer service mindset

  • Strong communication, persuasion, and negotiation skills

  • Ability to handle multiple tasks simultaneously

  • Strong work ethic

  • A competitive spirit, an unrelenting drive to be the best

  • Ability to learn new information and integrate processes

  • Achieve schedule adherence and compliance expectations

  • Meet productivity and call quality standards as set by the company

  • Problem solving skills & ability to recommend solutions

Additional Information:

  • Training: CBE provides 3 weeks of paid training, no call center experience necessary!

  • Day shift available for full-time work

  • Compensation: $14.00 - $15.00 + per hour plus commissions.

  • This position pays a base wage + commission. Commissions can pay anywhere from $300.00 to $600.00 per month, if you meet your individual and department goals.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender, genetic information, disability, veteran status or other protected statuses in accordance with applicable federal, state and local laws. Background checks and drug testing required.

CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees.

CF#1

CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees.

About this role

Summary

Assist consumers in resolving accounts ethically, professionally, and efficiently in a customer service environment.

Job title

Customer Service/Collection Agent - HVC 08.14.2026 CF

Experience level

9+ months

Minimum experience

9+ years exp

Industry

finance

Location requirements

Cedar Falls, in-office, no remote work allowed

Salary

$14k–$15k

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

computer skillstypingcommunicationpersuasionnegotiationproblem solving

Preferred skills

None specified

Specializations

collectionscustomer servicecommunicationnegotiation
Locations

Structured locations inferred from the posting.

Cedar Falls, IA, USA

On-site City