CUSTOMER SERVICE

UNIQUE MARKETING LIMITED

Taunton, Somerset, gb on site Until 8/22/2026 First posted March 27, 2025 Last posted March 27, 2025

Job description

365Outdoors is an online seller of childresns toys and outdoor heating and cooking products

Owing to rapid expansion - we require someone part time with an immediate start to provide daily online and telephone support to customer enquiries. whilst the number of enquiries to date is not large -the role needs to be fulfilled and in a professional manner - number of enquiries typically is around 20-30 per day max.

We are seeking an experienced customer – focused administrator to join our busy team.

We are looking for an individual who can be relied on to provide administrative support to ensure every customer receives excellent service.

This position will involve working at the companies branch in Wiveliscombe dealing with various aspects of the role.

Roles and Responsibilities:

General admin duties

Filing, Invoicing ·Data entry ·Using excel spreadsheets

Dealing with customers enquiries

Online and telephone interaction with customers

The candidate:

Proven experience working in a similar role

·Excellent telephone manner and customer service skills

·Ability to work under pressure with little supervision

·Computer literacy essential especially Microsoft Office, specifically Excel and Word

·Have the ability to learn quickly

In return, the candidate will receive:

Part time working hours to be discussed

Annual holiday allowance ·

About this role

Summary

Provide customer support, handle inquiries, perform admin duties, and use Microsoft Office tools.

Job title

Customer Service

Experience level

proven experience in similar role

Industry

retail

Location requirements

must be based in Taunton, Somerset, with no remote work

Salary

Not specified

Management role

Skills & keywords

Required skills

customer servicetelephone mannerMicrosoft OfficeExcelWord

Preferred skills

None specified

Specializations

customer serviceadministrationdata entrytelephone support

Locations

Structured locations inferred from the posting.

Taunton, UK

On-site City