Customer Service

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What we offer:

Group Summary:

Dar seguimiento al cumplimiento de los requerimientos de embarque, por medio de la comunicación efectiva asegurando la satisfacción de cada uno de nuestros clientes. Realizar el análisis de la demanda de forma diaria e informar los posibles riesgos que representen para su cumplimiento.

Manejo del sistema SAP y Excel para ejecutar la información enviada vía EDI por el cliente.

Portales del cliente por Internet.

EXPERIENCIA REQUERIDA Y/O FORMACIÓN ACADÉMICA

ESCOLARIDAD/EDUCACIÓN: Carrera de Licenciatura o Ingeniería

FORMACIÓN/EXPERIENCIA:  3 años en la Industria Automotriz en puesto similar

CONOCIMIENTOS TECNICOS:

-                  Requerimientos de los Clientes

-                  Cadena de Suministro

-                  Procesos de Manufactura

-                  Core Tools

-                  Módulos que apliquen de SAP

-                  Inventarios

-                  Almacenes

-                  Sistemas de manufactura esbelta

-                Manejo de portales del cliente

-                  Procedimientos, instrucciones y formatos del área que le apliquen

IDIOMAS:

Inglés Intermedio

Awareness, Unity, Empowerment:

At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.

AI-Assisted Screening Disclosure

As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.

Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making.

If you have any questions or concerns about this process, feel free to contact our Talent Attraction team.