Customer Service
Globalchannelmanagementinc
Apply to this jobGlobal Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Customer Service needs 1-2 years experience
Customer Service requires:
- call center
- customer service
- Knowledge of vision benefits and/or insurance industry a plus
Customer Service duties:
- Review claims details, research payment issues, investigate provider network details
- Use system tools as appropriate to escalate issues between the various functional areas within EyeMed
- Must meet Customer Care Center productivity and quality goals
$13/hr
6 months
Summary
Handle claims, research issues, escalate problems, meet productivity and quality goals
Job title
Customer Service
Experience level
1-2 years
Industry
technology
Location requirements
On-site in Mason, OH, no remote work allowed
Salary
$13/hr
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Mason, OH, USA