Customer Service Associate

Trademarkmarketinggroup1

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Taylorville, IL, us on site Until 8/21/2026 First posted February 24, 2026 Last posted February 24, 2026
Job description

Trademark Marketing Group is a creative marketing firm that specializes in marketing our clients products and services to a wider and higher caliber audience.

Our marketing program has been able to attract some of the largest consumer electronics and satellite television companies in the world. TMG's unique approach to each client allows for a much more pleasurable experience and a personalized campaign. One size does not fit all and we are all about creativity on a personalized level.


www.tmarketinggroup.net

Customer Service Associate - Entry Level

If you have great people skills and enjoy working with the public, we 
want to meet you!

Trademark Marketing Group is seeking a full-time Customer Service Associate who is career minded and posses unmatched people skills. This is an entry level opening NOT in a call center environment.  As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of the retail campaign.  

TMG is the top marketing company in quality face-to-face customer acquisition & service. We are looking for exceptional candidates to join our successful team


Servicing retail giants with a smile and a handshake is why the customer service division has enjoyed unprecedented growth this year. Campaigns are focused on developing and executing unique, and personable advertising strategies designed to generate new customers for clients. 
 

The Goals Are Simple: every consumer must benefit from the promotions, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company!
 

The Challenge: We are continuously expanding the client base as well as the number of territories covered on a National scale. The current client base is extremely diverse, and operating territories now stack up to 35 across the nation. These growing retail marketing campaigns are in need of customer service professionals that can work on site at the promotional events providing direct customer and client support through promotional techniques. 



THIS POSITION IS IN A RETAIL SETTING MANAGING CUSTOMER SERVICE AND SALES. 

The Entry Level Customer Service Associate works in an environment that is centered on being a part of a team and being included in a family atmosphere.  By bringing together diverse individuals who have an array of expertise, skills and potential, it helps senior management to create progressive promotional event solutions for clients. TMG is looking for key individuals to provide customer service and promotional knowledge to the existing and future client base. Please keep in mind the position involves brand awareness & sales within this retail environment. 
 

Join a company that invests in its employees and truly wants YOU to succeed!
 

Benefits of the Entry Level Customer Service Associate Position:

  • Comprehensive Paid Training by a National Manager
  • Travel allowance
  • Opportunity For Community and Charity Involvement
  • Flexible Scheduling
  • Numerous Advancement Opportunities 

Entry Level Customer Service Associate Qualifications:

  • Experience in customer service and associated fields
  • Ability to adapt to a variety of people
  • Winning attitude and dedication to ensuring customer satisfaction
  • Positive attitude and ability to work well within a team environment
  • Background in Retail or Restaurant
  • Leadership skills



At TMG, we know that the member of our team work tirelessly to provide our customers with the best support and care they possibly can. Therefore, we are proud to offer competitive compensation and benefits to our hardworking employees. Benefits include:

  • Full paid One-on-One training with one of our top managers
  • Guaranteed weekly salary
  • Travel opportunities
  • Other weekly performance bonuses
About this role

Summary

Provide personalized on-site customer service and support at retail promotional events.

Job title

Customer Service Associate

Experience level

entry level

Industry

marketing

Location requirements

On-site in Taylorville, IL, no remote work allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

customer serviceadaptabilitypositive attitudeteamworkretail background

Preferred skills

None specified

Specializations

customer serviceretailface-to-facesales
Locations

Structured locations inferred from the posting.

Taylorville, IL, USA

On-site City