Customer Service Associate

Jobs for Humanity

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Beirut, lb on site Until 8/21/2026 First posted February 23, 2026 Last posted February 23, 2026
Job description
Jobs for Humanity is partnering with massoud to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.

Company Name: massoud

We are seeking motivated individuals for the roles of Waiters, Cashiers, and Call Center Operators at our Zouk and Fanar branches. These positions involve heavy customer interaction, transaction handling, and inquiry management.

Job Purpose

The purpose of these roles is to provide excellent customer service, efficiently handle transactions, and effectively manage customer inquiries in a fast-paced environment to ensure satisfaction and repeat business.

Job Duties and Responsibilities
  • Provide excellent customer service to all patrons
  • Handle transactions efficiently and accurately
  • Manage customer inquiries effectively
  • Communicate clearly and professionally
  • Pay attention to detail to avoid errors
  • Solve problems as they arise to ensure customer satisfaction
  • Interact with customers in a friendly manner
  • Multitask effectively in a fast-paced environment
Required Qualifications
  • Experience in customer service roles
  • Strong communication skills
  • Ability to multitask and manage time efficiently
  • Detail-oriented and highly organized
  • Strong problem-solving capabilities
  • Friendly and personable demeanor
  • Experience in handling cash transactions (for Cashiers)
  • Excellent problem-solving capabilities and a friendly demeanor (for Call Center Operators)
About this role

Summary

Provide customer service, handle transactions, and manage inquiries efficiently.

Job title

Customer Service Associate

Experience level

experience in customer service roles

Industry

hospitality

Location requirements

Beirut-based with no remote work allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

communicationmultitaskdetail-orientedproblem-solvingcash handling

Preferred skills

None specified

Specializations

customer interactiontransaction handlinginquiry managementfast-paced environment
Locations

Structured locations inferred from the posting.

Beirut, Lebanon

On-site City