Customer Service Assistant

We design, supply and operate a range of water systems, from Oil & Gas applications to municipal water, to microelectronics ultrapure water and heavy industrial wastewater treatment. Our portfolio of technologies includes solids-contact clarification, membrane & media filtration, electrolysis, digestion, evaporation, ozone/UV disinfection and more. Our portfolio also includes chemicals & monitoring solutions, start-up & operation, membrane & ion exchange products, and custom engineered equipment.

• To perform Customer Service Operations from all order (sales/SDI/contract/service processing till invoicing
• Logistic (Shipping & local transportation)
• Customer Service Administrative/report/data submission
• Employee no. creation.
• Report error to related party regarding time entry matters and any related matter to time entry.
• WOS / SVO records, update & filing.
• Scan & email to Sarawak Engineer and distribute to assignee / PIC.
• Involved in parts ordering.
• Process service report & job closing.
• Supplier / Vendor D/O process & goods receiving main contact person.
• Scan acknowledged RS copy.
• Checking SVO (ensure complete all expenses entry, P/O status-OL receipt, stock item entry,  part issues, time entry)
• Pass doc to CS for Customer D/O /invoice process.
• Raise Latis PR (D1)
• Received returned customer D/O / invoice & pass to CS.
• Any Latis related matter as and when required.
• Coordination & submit documents for CS operations order entry.
• Provide report as and when required.
• Any other task as and when assigned by Superior.
• Apply the Safety procedures for operations bound to their activities
• Apply the Quality procedures for operations bound to their activities

• Diploma in with relevant experience
• Computer literate with an accounting background preferred
• At least 2 year(s) of experience in customer service 

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.