Customer service and Support

Sears Holdings

Apply to this job
Austin, TX, us on site Until 8/21/2026 H-1B sponsor history First posted March 26, 2025 Last posted March 26, 2025
Job description

Sears Holdings Customer Support Call Centers is our national support operation that provides inbound and outbound sales and services to customers. The network manages more than 130 million customer calls, letters and e-mails each year. Our Call Centers offers employment opportunities that support a variety of our businesses, including appliance protection plan sales, Sears.com and Kmart.com customer support, product repair scheduling, new product delivery and appliance parts sales. By providing comprehensive system, product, and soft-skills training, customer contact agents are fully prepared to serve customers. Our call center leaders and professional support team members contribute to the success of our customer-focused organization through effective agent coaching and management, workforce planning, staffing and training, and results-oriented data-driven initiatives.

Onsite Job Fair

 

Tuesday May 6th, 9am – 2pm

 

1300 Louis Henna Blvd Round Rock TX 78664

 

Sears is looking for an innovative, hands-on, and customer-obsessed INBOUND CUSTOMER SERVICE AND SALES REPRESENTATIVES. In this role you will have a direct impact at Sears's to build customer loyalty and generate sales by offering valuable products and services to our customers. We’ll give you outstanding skills development, a fun and engaging work environment, a great compensation and benefits package with sales incentives, merchandise discounts at Sears and Kmart and opportunities to grow with our organization.

 

Job Fair Details:

*Bring your resume

*Be sure to complete the application and emailed assessment

ahead of time to be expedited through the process

*Our attire is business/casual

*Plan to be here up to 2 hours to complete the process

 

PLEASE REFER ALL YOUR FRIENDS, FAMILY AND AQUAINTENCES

THAT WOULD BE AN ASSEST TO JOIN THE GREAT SEARS TEAM!

*Be sure to complete the online assessment to be expedited through the process

 

Can’t Make It to the Job Fair?

 

Complete the application process for follow up within 7 days!

**You MUST complete the assessment emailed after you apply online**

 

EOE / Minorities / Females / Protected Veterans / Disabled. We conduct criminal background checks & drug screens.



 

Copy Link or Click To Apply:

https://sjobs.brassring.com/1033/asp/tg/cim_jobdetail.asp?partnerid=455&siteid=185&areq=325351BR&codes

OR TEXT "interview" to 57682 

About this role

Summary

Provide inbound customer support and sales, build loyalty, and generate sales in a call center environment

Job title

Customer service and Support

Experience level

entry level

Industry

retail

Location requirements

Austin, TX, onsite, no remote work allowed

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

customer servicecommunicationsales

Preferred skills

None specified

Specializations

call centersalescustomer support
Locations

Structured locations inferred from the posting.

Austin, TX, USA

On-site City