Customer Service Analyst
egug.fa.us2.oraclecloud.com.CX_1
Apply to this job Until 10/6/2026 First posted July 23, 2026 Last posted August 7, 2026
Job description
A DGT Representative operates as a pivotal point of contact for cardmembers (CMs) facing transactional concerns, ranging from merchant disputes to unidentified charges. The role is multifaceted, encompassing root cause analysis, dispute resolution strategy, and compliance adherence to safeguard both customer satisfaction and organizational integrity.
About this role
Summary
Handle cardmember disputes, analyze root causes, ensure compliance, resolve issues
Job title
Customer Service Analyst
Experience level
Industry
Location requirements
Salary
Not specified
Management role
No
Skills & keywords
Required skills
None specified
Preferred skills
None specified
Specializations
None specified
Locations
Structured locations inferred from the posting.
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