Customer Service Agents

New Cairo City, Cairo Governorate, eg on site Until 8/21/2026 H-1B sponsor history First posted May 21, 2026 Last posted May 21, 2026
Job description

Sutherland specializes in leveraging artificial intelligence, automation, cloud engineering, and advanced analytics to help global brands achieve success. Known for its leadership in digital engineering services, Sutherland powers business transformation and innovation through market-leading technologies and process excellence.

  • Answering customer questions and providing support
  • Resolving issues in a calm, professional, and friendly way
  • Communicating clearly and confidently over the phone
  • Working closely with your team to deliver great service
  • Fresh graduates & dropouts are welcome!
  • Good communication and customer service skills
  • A positive attitude and willingness to learn
  • Strong listening and problem-solving skills
  • Comfortable working as part of a team
  • Fluent English is a MUST (B2/C1 level)
  • Ability to work night & overnight shifts

Compensation (from employer):
14000 – 25000 EGP (MONTHLY)

About this role

Summary

Handle customer inquiries, resolve issues, communicate effectively, and work in a team environment.

Job title

Customer Service Agents

Experience level

entry level

Industry

software

Location requirements

On-site in New Cairo City, no remote work allowed.

Salary

14000 – 25000 EGP (MONTHLY)

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

English

Preferred skills

None specified

Specializations

customer supportcommunicationproblem-solvingteamwork
Locations

Structured locations inferred from the posting.

New Cairo City, Cairo Governorate, Egypt

On-site City