Customer Service Agent (Bilingual / Contract)

Bangkok, TH Until 8/22/2026 First posted March 26, 2025 Last posted March 26, 2025
Job description

Job Description:

  • Accident notifying and dispatching surveyor
  • Customer verification
  • Providing coverage details and recommending solution
  • Guiding to use the company website and mobile application usage
  • Escalating to concerned parties as the 2nd tier
  • Entry data on the company database accurately
  • Meet the QC criteria standard

Qualification

  • Age not over 30 years old
  • Bachelor degree in any field
  • Healthy
  • High discipline
  • Able to work on night shift (rotation)
  • Preferable excellent English skills (TOEIC 600+ preferable)
About this role

Summary

Handle customer inquiries, verify info, escalate issues, and maintain data accuracy.

Job title

Customer Service Agent (Bilingual / Contract)

Experience level

entry level

Industry

services

Location requirements

Bangkok, TH; on-site work only

Salary

Not specified

Management role

No

Skills & keywords

Required skills

English (TOEIC 600+)data entrycommunication

Preferred skills

bilingual

Specializations

bilingualcustomer verificationdispute resolution
Locations

Structured locations inferred from the posting.

Bangkok, Thailand

On-site City