Customer Service Agent

Cairo, Cairo Governorate, eg on site Until 8/21/2026 H-1B sponsor history First posted June 15, 2026 Last posted June 15, 2026
Job description

Sutherland is a global leader in digital transformation, helping some of the world's biggest brands succeed through Artificial Intelligence (AI), Automation, Cloud Engineering, and Advanced Analytics.

šŸš€ We're Hiring: English Customer Service Representatives | Sutherland šŸš€

Looking for a great opportunity to start or grow your career with a global company? Join Sutherland and become part of a dynamic, professional, and fast-growing team!

šŸ’° Salary: 22,000 EGP Net

šŸ“¢ Position: Customer Service Agent

Join Sutherland and deliver exceptional customer support while helping customers resolve inquiries with professionalism and efficiency. Be part of a global company that values innovation, growth, and excellence. šŸš€

šŸ“ Job Requirements:
āœ… Graduates only (Bachelor's degree holders)
āœ… Fully dropped-out students may apply
āœ… Males must have a completed Military Service Certificate (served, exempted, or postponed as applicable)
āœ… English proficiency level: B2+ to C1
āœ… Excellent communication and interpersonal skills
āœ… Ability to work in a fast-paced environment
āœ… Customer-oriented mindset and problem-solving skills

šŸŽ Benefits & Perks:
✨ Net salary of 22,000 EGP
šŸš Transportation provided
šŸ„ Medical insurance coverage up to 200,000 EGP
šŸ“š Fully paid training from day one (you will be paid as a full employee during the training period)
šŸ“ˆ Career growth and development opportunities within a multinational company
šŸŒ Professional and supportive work environment

ā° Working Conditions:
šŸ”„ Rotational shifts
šŸŒ™ Overnight shifts are included and candidates must be flexible with shift schedules
šŸ“… Rotational days off according to business needs

šŸ’¼ If you have strong English communication skills and are looking for a stable career with excellent compensation and benefits, we'd love to hear from you!

šŸ“© Apply now and start your journey with Sutherland! or reach out directly to one of ours HRs at 01034442917

About this role

Summary

Provide customer support via phone, solve inquiries, and ensure client satisfaction in a fast-paced environment.

Job title

Customer Service Agent

Experience level

none specified

Industry

digital transformation

Location requirements

Cairo, Egypt; remote work not mentioned

Salary

22,000 EGP Net

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

English proficiencycommunication

Preferred skills

interpersonal skills

Specializations

customer supportcommunicationproblem-solving
Locations

Structured locations inferred from the posting.

Cairo, Cairo Governorate, Egypt

On-site City