Customer Service Administrator 1

Sefl.wd1.sefl

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Fort Myers, FL Until 9/26/2026 6+ years exp First posted July 28, 2026 Last posted July 28, 2026
Job description
As a Customer Service Administrator 1, you will be responsible for general clerical duties that assist in the operational function of the Service Center. Perform a variety of functions that may include a specialization or combination of activities in areas such as scanning, driver check-in, working in the Gate Office, cashier, or receptionist.

Use a scanning machine to ensure bills are properly loaded into the Company’s computer system for processing. Perform pick-up of bills in routing office and delivers to various locations on the dock. Aid the Linehaul Dispatch area, as needed, when associates are on vacation or are out sick. Receive drivers at gate and obtain information on driver’s name and freight that is on the trailers. Assign drivers a number and assign appropriate place to unhook trailer. Direct visitors and truckers to various parts of the building or premises. Balance daily cash report and account for all bills and make and prepare all bank deposits and checks and verify all night deposits. Provide daily phone coverage for the Service Center by operating a switchboard console. Provide applicants with applications and collect them upon completion and welcomes visitors to the Service Center. 

For this role, you must have: a High School Diploma or GED; the ability to satisfactorily pass background check and alcohol and drug test; 6 months of related experience and/or previous office experience; strong customer relations skills to communicate effectively with internal and external customers; the ability to manage multiple tasks with interruption; computer skills; and be familiar with Microsoft Office applications. We would prefer you to have previous experience with Customer Service, Microsoft Outlook, Microsoft Excel, and Multi-line phone systems. Pay: $17.85-$22.51 Per Hour (pay may vary based on location and experience)

Work Shift

First Shift

http://www.youtube.com/watch?v=xZc1A8aeshc

About this role

Summary

Perform clerical, customer service, and dispatch duties in a logistics service center.

Job title

Customer Service Administrator 1

Experience level

6 months or more

Minimum experience

6+ years exp

Industry

logistics

Location requirements

Fort Myers, FL; on-site; no remote work

Salary

$0k–$0k

Management role

No

Skills & keywords

Required skills

GEDbackground checkdrug testMicrosoft Officecustomer relations

Preferred skills

Microsoft OutlookMicrosoft Excelmulti-line phone systems

Specializations

customer serviceadministrationclericaldispatchreception
Locations

Structured locations inferred from the posting.

Fort Myers, FL, USA

On-site City