Customer Representative in Makati City

Probegroup.wd3.careers

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Makati City MNL Philippines Until 8/22/2026 First posted February 10, 2026 Last posted February 10, 2026
Job description

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

We are on the lookout for candidates who are:

  • At least a high school graduate, college undergraduate, or graduate

  • Must have at least 2 years BPO experience - preferably in Escalation or Customer Complaint

  • Proficiency in English, both written and verbal

  • Willing to work onsite in Makati


✨ 𝐆𝐫𝐨𝐰 𝐚𝐧𝐝 𝐞𝐧𝐣𝐨𝐲 𝐭𝐡𝐞𝐬𝐞 𝐠𝐫𝐞𝐚𝐭 𝐛𝐞𝐧𝐞𝐟𝐢𝐭𝐬 ✨

✓ Day 1 Maxicare HMO + 1 Free Dependent - 240k MBL and covering pre-existing conditions

✓ People-First company (Work-Life Balance)

✓ Career Development & Advancement

✓ Performance Based and Program Based Incentives

✓ Yearly Salary Increase

✓ Financial Assistance

✓ Mental health support

✓ Paid Training

✓ Group life insurance

✓ Leaves encashment

✓ Gym Membership Discounts

✓ Recreational Rooms

✓ Work for a Premium Australian Company

About this role

Summary

Handle customer escalations and complaints for a premium Australian company.

Job title

Customer Representative

Experience level

2+ years

Industry

outsourcing

Location requirements

onsite in Makati, Philippines, no remote work allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

high school graduate or college undergraduatebpo experienceenglish

Preferred skills

english proficiencywillingness to work onsite

Specializations

customer serviceescalationbpo
Locations

Structured locations inferred from the posting.

Makati, Metro Manila, Philippines

On-site City