Customer Experience Specialist with German (m/f/d)
ibqbjb.fa.ocs.oraclecloud.com.CX_1
Apply to this jobWe have an opportunity for a Customer Experience Specialist with German to join us at Honeywell, in Bucharest. Reporting to the Sr Customer Experience Supervisor, you will ensure exceptional customer experiences, resolve issues, and provide insights to improve interactions, enhancing satisfaction and loyalty. In this role, you will be responsible to ensure the successful fulfilment of all requests regarding the order processing and purchasing activities within the Global Customer Care department. Adherence to standard procedures and checks in daily activity to provide excellent customer experience. This is hybrid work 3+2! (3 days from office + 2 days from home). Key Responsibilities - Successful, timely accounting and lifecycle maintenance of all orders / contracts / projects in the Honeywell systems - Prompt and correct issuing of invoices - Creating credit requests / documents - Responsible for updating customer accounts: submitting requests in SAP for customer creation/ext...
Summary
Manage customer accounts, process orders, issue invoices, and ensure excellent service.
Job title
Customer Experience Specialist with German (m/f/d)
Experience level
none
Industry
software
Location requirements
hybrid role based in Bucharest, Romania, remote work allowed
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Bucharest, Romania
Romania