Customer Experience Retail (Surabaya Area)
Amar Bank
Apply to this job Surabaya on site Until 8/23/2026 First posted March 25, 2025 Last posted March 25, 2025
Job description
Responsibilities:
- Ensure the accuracy and completeness of borrower customer data.
- Conduct contract signing with customers in accordance with company procedures.
- Perform field visits or surveys to customers’ offices to verify information and maintain service quality.
- Provide an excellent customer experience through professional interaction and responsive service.
- Coordinate with internal teams to ensure smooth and efficient customer onboarding and contract processes.
Requirements:
- Minimum education in high school diploma or equivalent.
- Experience in courier services, document handling, or a similar role, with a strong understanding of confidentiality protocols and legal requirements.
- Owns a personal two-wheeled vehicle.
- Valid driver's license with a clean driving record (SIM & STNK).
- Honest, target-oriented, and enjoys fieldwork.
- Ability to multi-task, prioritize, and manage time effectively.
- Willing to be placed in Pasuruan, Bojonegoro, and Kediri Area.
About this role
Summary
Ensure data accuracy, conduct field visits, provide excellent customer service, coordinate onboarding.
Job title
Customer Experience Retail (Surabaya Area)
Experience level
none
Industry
retail
Location requirements
On-site in Surabaya, with willingness to travel in nearby areas.
Salary
Not specified
Management role
No
Skills & keywords
Required skills
driver's licenseconfidentialitymulti-taskingtime management
Preferred skills
None specified
Specializations
customer experiencefieldworkcontract signingdata verification
Locations
Structured locations inferred from the posting.
Surabaya, East Java, Indonesia
On-site City