Customer Experience Retail (Makassar)
Amar Bank
Apply to this job Jakarta on site Until 8/21/2026 First posted January 28, 2026 Last posted January 28, 2026
Job description
Responsibilities:
- Ensure the accuracy and completeness of borrower customer data.
- Conduct contract signing with customers in accordance with company procedures.
- Perform field visits or surveys to customers’ offices to verify information and maintain service quality.
- Provide an excellent customer experience through professional interaction and responsive service.
- Coordinate with internal teams to ensure smooth and efficient customer onboarding and contract processes.
Requirements:
- Minimum SMK/SMA/Diploma degree in any major.
- Preferably has experience in customer service, field survey, or credit administration.
- Strong communication and interpersonal skills.
- Detail-oriented, honest, and responsible.
- Willing to work in the field and travel to customer locations.
- Able to work both independently and as part of a team.
- Possess a valid driving license (SIM C/A) is an advantage.
- STNK & Motorcycle valid number plate.
- Have an active smartphone and cellphone number.
- Mastering Makassar Area.
- Placement in Makassar.
About this role
Summary
Manage customer data, conduct surveys, ensure excellent service, and coordinate onboarding in Makassar.
Job title
Customer Experience Retail (Makassar)
Experience level
not specified
Industry
financial services
Location requirements
Jakarta, with remote work possible
Salary
Not specified
Management role
No
Skills & keywords
Required skills
communicationinterpersonal skillsdetail-orientedresponsibledriving license
Preferred skills
field surveycredit administrationMakassar area
Specializations
customer servicefield surveycredit administrationcommunicationfield work
Locations
Structured locations inferred from the posting.
Jakarta, Indonesia
On-site City