Customer Experience Representative I
Capfed.wd1.capfed Careers
Apply to this jobJob Description:
Pay: $16.50 per hour
Job Type: Full-Time
Do you perform well under pressure and love interacting with customers over the phone? Join our team as a Customer Experience Representative and be a vital part of our commitment to delivering top-notch customer experiences.
We are seeking people who will go above and beyond to meet our customer’s needs.
As a Customer Experience Representative, you will receive incoming calls and assist customers by providing product/service information and resolving any emerging problems that our customer accounts might face accurately and efficiently.
Qualities for a Customer Experience Representative:
People-First Mindset
Patient
Effective Problem-Solving Skills
Ability to Work Under Stress
Effective Listening Skills
You will receive:
Benefits are available on your first day to anyone working 20 hours or more per week!
Opportunities for career growth.
What you will bring:
High school education or equivalent
A minimum of one to three years of similar or related experience.
In 2024, Newsweek selected Capitol Federal as one of the best places to work in America!
To learn more or apply go to https://www.capfed.com/about-capfed/careers
CapFed® is an equal opportunity employer.
Summary
Assist customers via phone, provide information, resolve issues, ensure positive experience
Job title
Customer Experience Representative I
Experience level
1-3 years
Industry
finance
Location requirements
Topeka, KS, on-site, no remote work allowed
Salary
$16.50 per hour
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Topeka, KS, USA