Customer Experience Ambassador

SM Tarlac Until 8/28/2026 First posted May 13, 2026 Last posted June 29, 2026
Job description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Responsible for creating a positive and memorable experience for Globe customers by providing assistance, recommendations, on best Globe products and services to meet their needs and/or resolving their issues.

> Assists  customers’ journey in using digital channels via face to face digital user assistance or education

> Attends to sales and service needs of customers

> Approves and processes sales and services applications and transactions in the system

> Processes payment for bills, purchases, and other transactions

Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

About this role

Summary

Create positive customer experiences by providing assistance, education, and processing transactions

Job title

Customer Experience Ambassador

Experience level

not specified

Industry

telecommunications

Location requirements

must be in SM Tarlac or nearby, remote work not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

customer servicecommunication

Preferred skills

digital literacy

Specializations

digital channelssalesservice
Locations

Structured locations inferred from the posting.

Unknown location

Work arrangement unknown