Customer Care Professional – US Banking Servicing

egug.fa.us2.oraclecloud.com.CX_1

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Until 9/29/2026 First posted July 31, 2026 Last posted July 31, 2026
Job description

9th in Great Place to Work’s Best Workplaces™ in the Philippines 2026 10th in Fortune Magazine’s 2026 World’s Most Admired Companies 6th in Great Place to Work Philippines Best Workplaces in IT-BPM 2026 4th in Great Place to Work's Best Company To Work For 2025 Global Servicing (GS) oversees consumer travel and concierge experiences, all card customer service functions for the company’s global consumer, banking, merchant, and commercial customers, as well as the key enablement functions that power our products and services. GS provides the world’s best customer experience every day by building on Amex’s 175-year legacy of service excellence, leveraging new technologies and capabilities to drive transformation, and bringing a human touch to each customer interaction.

About this role

Summary

Provide customer service for banking and travel experiences, leveraging new technologies.

Job title

Customer Care Professional – US Banking Servicing

Experience level

none

Industry

banking

Location requirements

Remote, US-based or Philippines preferred

Salary

Not specified

Management role

No

Skills & keywords

Required skills

customer servicebankingtravelconcierge

Preferred skills

None specified

Specializations

bankingcustomer servicetravelconcierge
Locations

Structured locations inferred from the posting.

United States

Remote Country

Philippines

Remote Country