Customer Care Professional – Global Disputes Servicing
egug.fa.us2.oraclecloud.com.CX_1
Apply to this job9th in Great Place to Work’s Best Workplaces™ in the Philippines 2026 10th in Fortune Magazine’s 2026 World’s Most Admired Companies 6th in Great Place to Work Philippines Best Workplaces in IT-BPM 2026 4th in Great Place to Work's Best Company To Work For 2025 The Customer Care Professional – Global Disputes Servicing operates as a pivotal point of contact for cardmembers (CMs) facing transactional concerns, ranging from merchant disputes to unidentified charges. The role is multifaceted, encompassing root cause analysis, dispute resolution strategy, and compliance adherence to safeguard both customer satisfaction and organizational integrity.
Summary
Handle cardmember disputes, analyze root causes, ensure compliance, resolve transactional issues.
Job title
Customer Care Professional – Global Disputes Servicing
Experience level
none
Industry
finance
Location requirements
Remote preferred, Philippines location optional, global role
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Philippines
44, Orford Court, Elmcourt Rd, Norwood, London SE27 9DB, UK