CUSTOMER CARE OFFICER
Lextorah LDS
Apply to this jobOur company is an Electrical Retail Business with store in different locations across the
country.
Daily Merchandising of Display items and preparing of Price tags for display items.
Logging of customer complaint to the after sales team.
Follows through on customers queries to ensure all issues are resolved within the specified turnaround time
Prepares weekly report on Diesel Consumption and Monthly reports
Doubles as Sales representative when the need arise.
Answers all phone cams in a very professional manner.
The idea! candidate must;
Possess a minimum of B.Sc or HND from a reputable institution.
Have worked in a similar role for not less than 2 years.
Possess outstanding communication skill (oral & written}
Have the ability to make quick decision.
Possess great passion and drive - Have the ability towithstand stress.
Possess good interpersonal skills. - Ago should be between22- 28 years
Daily Merchandising of Display items and preparing of Pricetags for display items.
Logging of customer complaint to the after sales team.
Follows through on customers queries to ensure all issuesare resolved within the specified turnaround time
Prepares weekly report on Diesel Consumption and Monthlyreports
Doubles as Sales representative when the need arise.
Answers all phone cams in a very professional manner.
Summary
Manage customer inquiries, merchandising, reporting, and support sales in retail environment.
Job title
Customer Care Officer
Experience level
2+ years
Industry
retail
Location requirements
Lagos, Nigeria; remote work not specified
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Lagos, Nigeria