Customer Care
Globalchannelmanagementinc
Apply to this jobGlobal Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Afternoon Shift 1pm to 9.30pm....2nd shift........one shift over the weekend.
Customer Care Specialist I with previous work experience in telecommunications.
Customer Care Specialist I requires:
Dispatch
customer care
Mass media /communications industry
Technical Problem solving skills with field technicians.
PC Hardware knowledge through Work Experience
Customer Care Specialist I duties:
- liaise between our customers and our technical support teams to resolve issues.
- Create work orders on a ticketing system for the purpose of dispatching field technicians
- Identify errors for dispatch to field technicians or internal group
$13//hr
3 MONTHS
Summary
Assist customers and coordinate with technical teams to resolve issues and dispatch technicians.
Job title
Customer Care
Experience level
previous work experience in telecommunications
Industry
telecommunications
Location requirements
Bridgewater, NJ, US; on-site with shift work
Salary
$13//hr
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Bridgewater, NJ, USA